Tips to Decrease Shopping Cart Abandonment Rate on Your Website
Use a Pop-Up Timer
A pop-up timer is a great way to remind customers how much time they have left to complete their purchase. This can help discourage them from leaving the website without completing the transaction. If customers don’t want to create an account, offer checkout as a guest.
This will make it easier for them to complete the purchase. Also, the more steps there are in the checkout process, the more likely customers are to abandon their cart. Try to keep the process as quick and straightforward as possible.
Include Product Images
When customers can see what they are buying, they are less likely to abandon their cart. Make sure to include high-quality product images on your website. Trust signals such as customer reviews and testimonials help reassure customers that they are making the right purchase. Have these on your product pages. Moreover, if customers are browsing your website and see a product they want to buy, make it easy to add it to their cart without leaving the page. This will reduce the chances of them abandoning their cart.
Make Sure Your Website Is Mobile-Friendly
More and more people are shopping online using their smartphones and tablets. Make sure your website is mobile-friendly so that these customers can easily purchase items from your website. If customers have previously purchased from your website, offer them a discount on their next order.
This will encourage them to come back and buy from you again. When customers can find what they are looking for at different price points, they are less likely to abandon their cart.
Make It Easy to Find Products Through Filters
When customers can find the products they want quickly and easily, they are less likely to abandon their cart. Offer filters or categories on your website so that shoppers can easily find what they are looking for. If customers can see reviews from other customers who have purchased the item, they are more likely to buy. Include customer reviews on your product pages. One of the main reasons shoppers abandon their carts is the shipping costs.
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